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(Customer Service Quiz Tim Connor, CSP Connor Resource Group 800-222-9070 why not give the credit line prove to every employee that interacts with your guests and or vendors. It can in addition transfer valuable giving it to employees who do not interact with clients part with deal with other employees on a regular basis. It offer give you an idea of their sagacity and application of some of the niggling issues, concepts and techniques that have a cursory impact on their move and your success as an placement. If you smell your employees would benefit from an in-depth usage in-house node service training program, cheer give me a outcry. I will be well-chosen to discuss with you a custom curriculum for your staff. Please call me if you would like the answers to this quiz. Other quizzes atomic number 18 also available on the avocation topics: Management ( Relationships ( Sales ( blessedness ( achievement ( Motivation See the end of this quiz for contact cultivation to beseech other quizzes. Name__________________________________________________________________ 1. Who is responsible for client service in an organization:___________________________ 2. The customer is always redress: trustworthy/False. 3. The near distinguished thing customers need is:_______________________________________ 4.

The customer is not an rupture in your:________________________________________ 5. The customer is the reason:_____________________________________________________ 6. A complaining customer is a valuable:____________________________________________ 7. Upset customers merit:______________________________________________________ 8. The customer signs:___________________________________________________________ 9. impressive earreach is the most important readiness when dealing with customers: True/False. 10. The customer services department is the alone department in customer service: True/False. 11. When a customer complains, the low thing...If you want to get a in effect(p) essay, order it on our website: Ordercustompaper.com

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